FAQ
A tenant portal your tenants will actually use
Tenants see invoices, pay online, download receipts, sign documents and log tickets from their phone. Fewer calls, faster payments.
Fill vacancies from your own listings page
Publish vacant units to your own public listings page with photos, rent and contact form. Enquiries land straight in your Propora inbox.
Maintenance out of WhatsApp, into a workflow
Tenants log issues with photos from their portal. Assign a contractor, track progress and keep a full history per unit. Included on every plan, never an extra module.
Know who owes what, the moment you log in
See collected rent, arrears, open maintenance and upcoming lease expiries on one dashboard. Chase overdue tenants with one click instead of digging through bank statements.
Flat monthly plans in Rands: Starter R299, Growth R799 and Agency R1,999 per month, or two months free when you pay yearly. The price does not change with the amount of rent you collect.
No. Percentage based platforms charge you more every time your rent roll grows. Propora is a fixed subscription, full stop.
No. You pay the monthly plan and nothing else. Agency plans include assisted onboarding at no extra cost.
Yes. Book a free live demo and we will walk you through billing, payments, maintenance, leases and listings on a portfolio like yours, then help you pick the right plan.
No. Tenants pay through your own PayFast or Paystack merchant account, which pays out to your bank. If you are a PPRA registered agent, link your trust account as the payout account and keep full control of your funds.
Propora connects to PayFast and Paystack, so tenants can pay by card, instant EFT, SnapScan, Zapper and other methods your PayFast or Paystack account supports. You connect your own merchant account and switch on the one you want.
Yes. Add properties and tenants yourself in minutes, or send us your spreadsheet and our team will help you load it.
Each account's data is kept separate, access is controlled by user roles, and you can export or request deletion of your data at any time. Our privacy policy explains how we process personal information under POPIA.
Yes. Monthly plans have no lock in contract. Cancel from your dashboard and you keep access until the end of the paid period.
